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Shipping Info 

Delivery Details: Our goal is to dispatch your coffee order quickly and efficiently. We process and ship orders within 1-2 business days after confirming payment. 

 

Shipping Services: To accommodate your preferences, we provide a range of shipping choices, including standard, expedited, and international options. The final shipping cost is calculated based on your location, the order's weight, and the selected shipping method during checkout. 

 

Estimated Arrival: Delivery times will differ based on your location and chosen shipping method. Within India, standard shipping generally takes between 3-7 business days, whereas expedited shipping can reduce this to 1-3 business days. For international orders, please allow 10-14 business days, as delivery times can vary by country. 

 

Selected Couriers: We partner with leading shipping carriers to ensure the safe and prompt delivery of your coffee. The carrier for your order will be selected based on the order's weight and destination. 

 

Shipping Limitations: Our shipping services do not extend to PO boxes or APO/FPO addresses. For international shipping, please be aware of any specific restrictions or customs policies that could impact delivery times. Compliance with import regulations is the customer's responsibility. 

 

Package Tracking: You will receive a tracking number by email once your order has been dispatched, allowing you to monitor your package's journey. Tracking updates may take up to 24 hours to become available. 

 

For any inquiries or assistance with shipping, please feel free to reach out to us. 

Cancellation and Refund Policy 

Your satisfaction with our roasted coffee is our top priority, and we are committed to ensuring that you are delighted with your purchase. If there are any concerns, please refer to our refund and return policy outlined below. 

 

For Quality-Related Concerns: Should you find the coffee beans to be faulty or not up to the expected quality standards, please reach out to us within 14 days of receipt. We are dedicated to rectifying the situation, which may involve providing a refund, exchange, or replacement. We may also request photographic evidence or a sample batch for our quality assurance processes. 

 

In Case of Shipping Damage: If your coffee beans suffer damage in transit, contact us without delay. Document the condition with photographs of the damaged package and share these images with us, along with details of the damage. We will initiate a claim with the shipping service and discuss the options for a refund, exchange, or replacement. 

 

Receiving an Incorrect Order: If the beans you received are not what you ordered, please inform us within 14 days of receipt. We will promptly address the mix-up, which could result in a refund, exchange, or replacement. 

 

For Change of Mind: Should you reconsider your purchase and decide to return an unopened coffee package, please let us know within 14 days after your order arrives. We accept returns of unopened coffee and will refund the price of the coffee, not including shipping costs. Please be aware that return shipping charges are the customer's responsibility. 

 

Please be advised that refunds are processed using the original payment method and may take up to 10 business days to complete. If you have any questions or need assistance, please feel free to reach out to us. 

Privacy and Cookie Policy of GB Roasters 

Introduction 

At GB Roasters we are committed to protecting the privacy and security of our customers and visitors to our website. This Privacy and Cookie Policy outlines how we collect, use, disclose, and manage your personal information and how we use cookies on our website. 

 

Information We Collect 

We may collect the following types of information when you use our website: 

- Personal Information: This includes your name, address, email address, phone number, and other contact details that you provide when making a purchase, signing up for our newsletter, or creating an account. 

- Transaction Information: Details of transactions you carry out through our website and of the fulfilment of your orders. 

- Technical Information: This may include the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. 

 

How We Use Your Information 

We use the information we collect for the following purposes: 

- To process your orders and manage your account. 

- To communicate with you about our products, services, and promotional offers. 

- To improve our website's functionality and the quality of our service. 

- To comply with legal and regulatory obligations. 

 

Sharing Your Information 

We may share your personal information with selected third parties including: 

- Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you. 

- Analytics and search engine providers that assist us in the improvement and optimization of our website. 

 

Cookies 

Our website uses cookies to distinguish you from other users of our website. Cookies are small data files that we store on your browser or the hard drive of your computer if you agree. They help us to provide you with a good experience when you browse our website and also allow us to improve our site. 

 

Cookie Management 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

 

Security 

We take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy and Cookie Policy. 

 

Your Rights 

You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at [contact information]. 

 

Changes to Our Privacy and Cookie Policy 

Any changes we may make to our Privacy and Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. 

 

Contact 

Questions, comments, and requests regarding this Privacy and Cookie Policy are welcomed and should be addressed to info@gbroastery.com

Terms and Conditions 

Welcome to GB ROASTERS website. By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GB ROASTERS relationship with you in relation to this website and our services. 

 

1. Use of the Website 

- The content of the pages of this website is for your general information and use only. It is subject to change without notice. 

- This website uses cookies to monitor browsing preferences. If you allow cookies to be used, personal information may be stored by us for use by third parties. 

- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. 

- You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 

 

2. Purchases 

- All purchases through our website are governed by our Shipping and Return Policies. 

- You agree to ensure that all details provided to us for the purpose of purchasing products are correct and complete. 

 

3. Intellectual Property 

- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. 

- Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. 

 

4. Liability 

- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. 

- It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements. 

 

5. Links to Other Websites 

- Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. 

- We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. 

 

6. Governing Law 

- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Karnataka, India. 

 

7. Changes to Terms 

- We reserve the right to make changes to these terms and conditions at any time. Your continued use of the website following any changes will mean that you accept and agree to the changes. 

 

8. Contact Us 

- If you have any questions about these terms and conditions, please contact us at info@gbroastery.com

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